Privacy policy

CHOPAR A/S, Company number 12223943 , is responsible for your personal data and the protection of it. At CHOPAR, we are dedicated to protecting your privacy. If you have any questions about protecting your privacy, please email us at info@chopar.eu

This is how we use your name and contact information

• Deliver orders to you
• Send service messages, for example delivery information. 
• Send you information about our new products and services
• Prevent and detect fraud against you or CHOPAR
• Showcase CHOPAR ads for you as you browse the Internet. 
• Find out what you and other customers like. 
• To make sure we meet your wishes and stay ahead of the competition.

It is entirely up to you to decide whether or not to give us permission for your personal information. Should you choose not to, you may not be able to purchase from the site nor get the best possible customer experience. It is your choice and we respect that.

We use the contact history with customers to fulfill any service related promises. The information is further used for internal training purposes so that we can continue to improve our service.

What customers purchase and save in the shopping cart is important information for us to promote, sell, provide support and process returns. In order to constantly improve our product offerings, we use information about purchases and returns in procurement.

The information customers give us when browsing on our site,such as the IP address and device type, is used to improve the shopping experience and to prevent and detect fraud either for them or us, and to fulfill our legal obligations to process personal information. 

We never sell any of your personal information to third parties - such as your name, address, email address or credit card information. We share your personal data with the following groups of companies as an important part of providing services to you: our partners in e.g. payment solutions, cargo and storage facilities. Service providers who help us with the development, support, authorities and credit reporting companies needed to fulfill our promise. 

We may provide third parties with aggregated but anonymous information and analysis about our customers, and before doing so we ensure that you cannot be identified from this information. The transfer of personal data in connection with the sale of the company in whole or in part takes place in accordance with the laws applicable to personal data.

To keep you informed about CHOPAR, your orders and to help you find new products, we may send messages via email and SMS. If you are subscribed to our newsletter and no longer wish to receive them, you can unsubscribe any time with a single click in the bottom of any newsletter sent from us.  Please note that as CHOPAR is a complex network of multiple systems, it may take a few days for all of them to be updated. Therefore you might continue receiving additional messages from us while we process your request. Opting out of marketing messages does not mean that we will stop sending informative messages about your orders. 

We store the collected customer data as long as we have your consent. If there are legitimate reasons, or if we need to comply with legal requirements, resolve conflicts, prevent fraud or abuse, or maintain our general terms and conditions, we may retain some of your personal information even after you have withdrawn your consent.