All products from CHOPAR are quality products. If contrary to all expectations an error or a defect occurs in a product, do not hesitate to contact us. We will do anything possible to remedy the complaint, and your purchased items will normally be repaired or replaced.
If you wish to return the product due to complaints or misdelivery, please complete and include our return form along with your item. Goods returned COD (collect on delivery) or sent without postage are refused by CHOPAR unless there is an agreement. See return note below.
You have 2 years warranty according to Danish law. Normally your purchased items will be repaired if the product has visible factory defects. Products that cannot be repaired will be exchanged for a new product the same size and model. The claim must be justified and the defects must not have been caused by misuse of the product or other injurious behaviour to the product.
Online Dispute Resolutionhttp://ec.europa.eu/consumers/odr/