Terms & Conditions - Webshop

1. Purchases at CHOPAR

No binding purchase agreement has been entered into until you have received an order confirmation from CHOPAR.

2. Price

The indicated price at the time of ordering is the actual price. All prices are incl. 25% VAT and in Euros unless otherwise stated.

We preserve the following reservations:

- Currency changes
- Force majeure
- Delivery failures
- Tax changes
- Sold out and typographical errors.

3. Delivery

Prices are subject to availability and delivery on time by CHOPAR wholesalers and suppliers.

4. Payment

You can order and pay online via:

• VISA
• MasterCard
• Diners Club
• VISA Electron
• Maestro
• American Express
• PayPal

The amount is not withdrawn until we ship your order from www.chopar.eu. You will receive an invoice when you receive your goods.

5. Complaints

All products from CHOPAR are quality products. If contrary to all expectations an error or a defect occurs in a product, do not hesitate to contact us. We will do anything possible to remedy the complaint, and your purchased items will normally be repaired or replaced.

If you wish to return the product due to complaints or misdelivery, please complete and include our return form along with your item. Goods returned COD (collect on delivery) or sent without postage are refused by CHOPAR unless there is an agreement. See return note below.

You have 2 years warranty according to Danish law. Normally your purchased items will be repaired if the product has visible factory defects. Products that cannot be repaired will be exchanged for a new product the same size and model. The claim must be justified and the defects must not have been caused by misuse of the product or other injurious behaviour to the product.

Online Dispute Resolution
http://ec.europa.eu/consumers/odr/

6. Returns

CHOPAR offers a 2 week return policy from the day you receive the item. The product returned must of course be unused and in the same condition as when received. IMPORTANT: The product can only be returned when all labels are intact and still attached to the goods. This assures you as a customer that you will always receive a product that has not been used.

It is the buyer's responsibility and cost to return an item. All products being returned must be securely wrapped.

If you would like to exchange an item for a different size, please return the product along with a completed return form and we will send you a new product as soon as possible.

7. Delivery terms

Webshop orders for stock items will be dispatched within 1-5 days if the item is in stock. If a product is sold out or in production, you will receive a message with the expected time of delivery.

The buyer will be invoiced for the actual shipping costs.

8. Ownership

CHOPAR reserves full ownership of the associated rights over the goods until final payment is made.

9. Damage during transportation

Transport damage must be reported immediately to the carrier or post office. If it is agreed in advance with the carrier that the goods may be delivered without receipt, CHOPAR is without liability if the product were to disappear or be damaged.

10. Force majeure

Should delivery be prevented entirely or partially due to force majeure, this exempts CHOPAR from any liability. Associated with force majeure are labour disputes, war, civil war, blockades, barriers, political unrest, government intervention, lack of propellants, or other outside circumstances affecting delivery.

11. Counseling responsibilities

CHOPAR's assistance to the buyer or buyer's consultant with technical advice is only considered as indicative and without responsibility for CHOPAR.

12. Product liability

For injury to persons or items as a result of deficiencies or defects in our products, CHOPAR holds responsibility to the extent that liability under mandatory law is imposed on CHOPAR. CHOPAR will, however, in no case be responsible for the loss of profits or other indirect losses.

13. Products

CHOPAR is continuously developing products to stay ahead of the development.
As a consequence of this, designs, range of products, colours, and prices may be subject to changes, compared to those in our catalogue and on our website.

14. Safety

Personal information is used solely in connection with an order. CHOPAR treats all personal information 100% confidentially and in accordance with the Privacy Act. Credit card information is sent encrypted to PBS with an SSL (Secure Socket Layer). You can control whether you are sending from a secure site by looking for a padlock at the bottom of your browser.